Payment Policy

At Voltbite, your payment security and convenience are our top priorities. We provide a range of trusted payment options to ensure a smooth and reliable checkout experience for all customers.

Payment Security

We safeguard your payment information using secure payment gateways and SSL encryption. All transactions are handled by trusted third-party processors that comply with PCI-DSS and industry security standards. Your card details are never stored on our servers.

Accepted Payment Methods

  • All major Credit & Debit Cards
  • PayPal

Currency

All payments are processed in British Pounds (GBP). International customers may be charged currency conversion fees by their bank or payment provider.

Payment Confirmation

Once your payment is successful, you will receive an order confirmation email with your purchase details. Please ensure that your email address is entered correctly during checkout. If you do not receive a confirmation, check your spam or junk folder or contact our support team.

Payment Failure

Payments may fail due to:

  • Insufficient funds
  • Incorrect card or account details
  • Bank restrictions or verification blocks
  • Card not authorized for international or online purchases

If a payment attempt fails, please verify your information or try another method. For repeated issues, we recommend contacting your bank directly.

Need Help?

If you have questions or concerns about payments, our support team is here to help at support@voltbite.com or through our contact form.

Company Information

Website Name: Voltbite
Company Name: Voltbite LTD
Company Number: 13008524
Address:
71-75 Shelton Street
London WC2H 9JQ
United Kingdom

Email: support@voltbite.com

Customer Service Opening Hours:
Monday to Friday from 09:00 to 17:00
Saturday and Sunday from 11:00 to 15:00
(GMT) Greenwich Mean Time (London)
We respond within one day.