Terms of Service

Who We Are

Voltbite LTD (“we,” “us,” or “our”) operates the website https://voltbite.com/ (the “Site”) under the brand Voltbite. We specialise in offering high-quality clothing designed for convenience and style. These Terms of Service outline the rules, obligations, and conditions that apply when you use our Site or purchase products from us.

Acceptance of Terms

By accessing or using our Site, you confirm that you have read, understood, and agreed to these Terms of Service. If you do not agree, you must discontinue use of the Site immediately. We may update these Terms at any time, and continued use of the Site after changes are posted constitutes acceptance of those updates.

Minimum Age Requirements

To use this website or place an order, you must be at least 18 years old. If you are under 18, you may only use the Site under the direct supervision of a parent or legal guardian. We reserve the right to cancel orders or close accounts created in violation of this requirement.

License to Use Our Site

We grant you a limited, revocable, non-exclusive, and non-transferable license to access and use the Site for personal, non-commercial purposes, subject to these Terms.

Definitions

Cookie: A small amount of data stored by your browser that helps remember preferences and analyse usage.
Company: “We,” “us,” or “our” refers to Voltbite LTD, 71-75 Shelton Street, London WC2H 9JQ, United Kingdom
Country: The United Kingdom, where Voltbite is based and operated.
Device: Any internet-connected device such as a smartphone, computer, or tablet.
Service: The online retail, sales, and customer-support services provided by Voltbite.
Third-party service: Partners such as advertisers, logistics providers, analytics tools, or marketing platforms.
Website: The Voltbite Site accessible at https://voltbite.com/
You: Any individual or entity accessing or using the Site.

User Responsibilities

You agree to:

Provide accurate, complete, and current information when creating an account or placing an order.
Maintain the confidentiality of your account login details.
Notify us immediately of any unauthorized account use or security breaches.
Accept responsibility for all activities conducted under your account.

Restrictions

You agree not to:

Sell, rent, sublicense, distribute, or commercially exploit any part of the Site or its content.
Modify, reverse engineer, or create derivative works based on the Site.
Remove or alter any copyright, trademark, or proprietary notices.
Interfere with the Site’s performance, functionality, or security.

Information We Collect

We may collect personal information when you:

Create an account
Place an order
Subscribe to newsletters or marketing
Contact customer support

Types of Information Collected:

Personal Identification Information: Name, email address, shipping and billing addresses, phone number.
Payment Information: Processed securely by third-party providers; never stored on our servers.
Non-Personal Data: Browser type, IP address, device information, pages visited, and general usage data.

Return and Refund Policy

Returns are accepted according to our official Return & Refund Policy. Items must be returned in their original packaging and condition. You must contact us at support@voltbite.com within 30 days of delivery to request a return. Please review our full Return Policy for complete details.

Limitation of Liability

To the fullest extent permitted by law, Voltbite LTD is not liable for any indirect, incidental, consequential, or special damages arising from your use of the Site or products purchased from it. You use the Site and products at your own risk.

Indemnification

You agree to indemnify and hold harmless Voltbite LTD, its employees, directors, and affiliates from any claims, damages, losses, liabilities, or expenses (including legal fees) arising from your use of the Site or violation of these Terms.

Your Suggestions

Any feedback, ideas, proposals, or suggestions (“Suggestions”) provided to us become the exclusive property of Voltbite. We may use or implement them without any compensation, acknowledgment, or restrictions.

Your Consent

By using our Site, creating an account, or placing an order, you consent to and agree to be bound by these Terms of Service.

Links to Other Websites

Our Site may contain links to third-party websites not operated by Voltbite. We do not control and are not responsible for their content, privacy policies, or practices. Once you leave our Site, these Terms no longer apply.

Cookies

We use cookies to improve user experience, personalise content, and analyse website performance. Most cookies are optional and can be disabled through your browser settings. Disabling cookies may affect how the Site functions. We do not store personal information in cookies.

Changes to These Terms

We may update these Terms of Service at any time. All changes will be posted to this page with an updated effective date. You are encouraged to review these Terms periodically.