Shipping Policy

At Voltbite, we are committed to ensuring your order arrives safely, reliably, and within the estimated delivery timeframe. Please review the details below for full information on our shipping process.

Shipping Origin

This shipping policy applies to all orders placed through our online store. We currently ship from our facility located at London, United Kingdom, to customers across the UK, Europe, and select international destinations.

Shipping Timeframe

Cut-off Time: 17:00 (GMT) Greenwich Mean Time (London), Monday to Sunday
Processing Time: 1 business day (Monday to Sunday)

Transit Time:
• United Kingdom: 4-5 business days
• Europe: 4-5 business days
• International: 5-7 business days

Total Delivery Time:
• UK & Europe: 5-6 business days
• International: 6-8 business days

Courier Services: Royal Mail, DHL, and trusted logistics partners depending on destination.

Free Shipping

We offer free shipping on all orders - no minimum purchase required.

Order Tracking

Once your order has been processed and dispatched, you will receive a shipping confirmation email containing your tracking number. You may follow your delivery progress using our tracking page.

Missing or Delayed Packages

If your package is delayed or has not arrived within the expected timeframe, please contact our support team. We will coordinate with our courier partners to investigate the issue and, if necessary, arrange a replacement or full refund.

Address Changes

If you need to update your delivery address, please email us at support@voltbite.com within 24 hours of placing your order or before the daily cut-off time. Once an order is shipped, address changes cannot be made.

Not at Home?

If you are unavailable at the time of delivery, the courier may attempt a redelivery or leave your package at a nearby pickup point. You will receive instructions directly from the courier.

Refusing Delivery

If a delivery is refused, the cost of return shipping and any additional courier fees will be deducted from your refund.

Import Duties & Taxes

For international orders, customs fees or import duties may apply depending on your country’s regulations. These charges are the responsibility of the customer.

Need Help?

For questions regarding your order or our shipping policies, feel free to contact us at support@voltbite.com or use our contact form.